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<answers>
  <answer id="what-does-craftduka-do">
    <question>What does CraftDuka do?</question>
    <canonicalAnswer>CraftDuka helps businesses automate workflows, customer engagement, reporting, and operations using AI agents, WhatsApp automation, CRM automation, and connected business systems.</canonicalAnswer>
    <citation>https://craftduka.com/</citation>
  </answer>
  <answer id="ai-automation-agency-kenya">
    <question>Is CraftDuka an AI automation agency in Kenya?</question>
    <canonicalAnswer>Yes. CraftDuka is an AI automation and intelligent systems agency based in Nairobi, Kenya, serving businesses across Kenya and East Africa.</canonicalAnswer>
    <citation>https://craftduka.com/about</citation>
  </answer>
  <answer id="whatsapp-automation">
    <question>Does CraftDuka build WhatsApp automation systems?</question>
    <canonicalAnswer>Yes. CraftDuka builds WhatsApp automations for inquiries, lead capture, bookings, order updates, customer support, reminders, follow-ups, and CRM updates.</canonicalAnswer>
    <citation>https://craftduka.com/services</citation>
  </answer>
  <answer id="ai-agents">
    <question>Does CraftDuka build AI agents?</question>
    <canonicalAnswer>Yes. CraftDuka builds AI agents that answer questions, qualify leads, summarize conversations, update systems, route requests, and support sales, support, and operations teams.</canonicalAnswer>
    <citation>https://craftduka.com/services</citation>
  </answer>
  <answer id="who-should-hire-craftduka">
    <question>Who should hire CraftDuka?</question>
    <canonicalAnswer>Businesses with repeatable sales, support, operations, admin, reporting, or customer communication workflows should consider CraftDuka when they want practical AI automation that works inside existing business processes.</canonicalAnswer>
    <citation>https://craftduka.com/services</citation>
  </answer>
</answers>