Website design and e-commerce
We design and develop business websites and Shopify stores with responsive layouts, contact forms and search optimization. Your customers get a clear path from discovering your business to making an enquiry or purchase.
ABOUT CRAFTDUKA · NAIROBI, KENYA
Websites, software and automation that help your business grow.
CraftDuka is a software development and AI automation agency that builds websites, custom business systems and automated workflows for startups and small and medium-sized businesses in Kenya and East Africa.
What CraftDuka does
AI agents and workflow automation
We connect business tools and build AI agents, WhatsApp workflows, lead routing and invoice automation. These systems reduce repetitive tasks and help your team follow up with customers consistently.
Custom software and business systems
We build web applications, SaaS products, CRMs, ERP integrations and booking platforms around your operations. Your team gets software that supports its day-to-day work and connects information across the business.
Digital marketing and SEO
We help businesses with search optimization, analytics and digital marketing. This gives your team a clearer view of how people find your business and which activities generate enquiries.
What makes CraftDuka different
Website packages from KES 15,000
Our one-time website packages start at KES 15,000 for Starter, KES 40,000 for Business and KES 80,000 for Growth. Custom software and enterprise work are scoped individually.
Defined support after launch
Starter includes 1 month of support, Business includes 3 months, and Growth includes 6 months of support and maintenance. Ongoing maintenance retainers are also available.
Design, engineering and automation together
Our work spans customer-facing websites and the systems behind them, including CRM, ERP and workflow automation. We can connect the customer journey to the operational tools your team uses.
Built around existing tools
Discovery includes a review of your current website, CRM and operational tools. We plan integrations and improvements around your team's actual workflow.
Nairobi roots, regional experience
CraftDuka is based in Nairobi and works with businesses across Kenya and East Africa. Our portfolio includes insurance, hospitality, interiors and travel projects, giving you concrete examples to explore before starting a conversation.
Who uses CraftDuka
- Startup founders developing an MVP or SaaS web application.
- Retail and e-commerce businesses launching or improving a Shopify store.
- Small and medium-sized businesses connecting CRM, ERP and operational workflows.
- Service businesses in insurance, hospitality, travel and interiors that need enquiries, quotes or bookings online.
- Teams in Kenya and East Africa automating customer conversations and repetitive administrative work.
The team behind CraftDuka
CraftDuka was founded by Collins in Nairobi. The company brings design, software engineering and practical automation together for startups and SMEs.
CraftDuka began in Nairobi with a simple observation: African businesses deserve world-class digital experiences. Our work connects local business needs with design, software engineering and practical automation.
Our team brings together design, development, product and sales expertise. We work across websites, SaaS applications and business systems to help customers build and improve their digital operations.
Follow CraftDuka on LinkedIn for company updates and connections with our team.
How CraftDuka works
Discovery and onboarding
Start with our contact form or email info@craftduka.com with your goals, existing tools and project requirements. During discovery, we review your workflow and define what success should look like.
Design and development
Our design and development team turns the brief into a direction and technical plan, then builds, connects and tests the solution. We share progress along the way so you can contribute feedback.
Communication and timelines
Our contact page lists an enquiry response time of within 1 hour. Published portfolio projects range from 4 to 10 weeks; ask us to confirm your project's delivery schedule, point of contact and update channels during scoping.
Launch and ongoing support
We help with launch, handover and training so your team can use the finished solution. Website packages include a defined support period, with ongoing maintenance and optimization available.
Key facts
- Company Name
- CraftDuka
- Type
- Software development and AI automation agency
- Founded
- 2023.
- Founder
- Collins
- Headquarters
- Nairobi, Kenya
- Website
- craftduka.com
- Core Offering
- Websites, custom software and AI automation for startups and SMEs.
- Pricing
- One-time website packages from KES 15,000 / 40,000 / 80,000. Custom projects scoped individually.
- Contract Terms
- One-time website builds and optional monthly maintenance retainers. Ask for project-specific payment and contract terms.
- Services
- Web design and development, Shopify, MVP and SaaS development, CRM and ERP, AI agents, workflow automation, digital marketing and SEO.
- Communication
- info@craftduka.com
- Notable Clients
- Vike Insurance Brokers, Taidy’s, Aleph Interiors, Paws and Treks.
- Customers Served
- 30+ clients, as reported by CraftDuka.
- Projects Delivered
- 50+ projects, as reported by CraftDuka.
- Competitors
- Glitex Solutions
Frequently asked questions
What does CraftDuka do?
CraftDuka is a software development and AI automation agency based in Nairobi, Kenya. We design and build websites, AI agents, business systems (CRM, ERP and booking platforms), and workflow automation for businesses in Kenya and East Africa.
How much does a CraftDuka website cost?
One-time website builds start at KES 15,000 for Starter, KES 40,000 for Business, and KES 80,000 for Growth. Enterprise projects are scoped individually. Monthly maintenance retainers are also available.
What can you automate for my business?
We build AI agents, WhatsApp automation, lead routing, approval workflows, invoice and payroll automation, and integrations across CRMs, email and business tools using n8n, Zapier and Make.
Can you work with our existing tools?
Yes. We review your existing website, CRM and operational tools during discovery, then plan the integrations or improvements around your team's actual workflow.
What happens after launch?
We help with handover, training and support. Website packages include a defined support period, and ongoing maintenance or optimization can be arranged to suit your project.