Who this suits
Tour businesses preparing itineraries from customer travel preferences.
When a simpler option is a better fit
Keep complex itinerary design with a travel consultant when seasonal availability and supplier negotiation dominate the work.
A scoped starting project
Capture travel dates, party size and interests
Prepare a consultant brief using approved itinerary options
Track quote approval and deposit confirmation before booking handoff
Illustrative operating rules
Travel dates, party size, itinerary preferences, quote review, and deposit status
Illustrative design example. Adapt these rules with the responsible team before implementation.
| Record or decision | Illustrative rule | Accountable owner |
|---|---|---|
| Travel brief | Record dates, adults and children only as needed for planning | Travel consultant |
| Quote review | Confirm accommodation, transport and supplier availability | Operations owner |
| Deposit status | Use finance-confirmed receipts and allocation | Accounts team |
Operational prerequisites
- Approved itinerary content
- Supplier availability process
- Quote versions, booking conditions and payment ownership
Limits and exceptions
An old itinerary price is not a current supplier quote. Date changes can alter availability and terms, so reopen consultant review. Avoid collecting passport or health details during ordinary initial enquiries.
Starting scope and cost considerations
A useful first scope is brief capture plus quote follow-up. Supplier inventory, booking engines and payments require separate access checks.
Acceptance and measurement
Measure complete consultant briefs, quote revision errors and confirmed booking handoffs. Do not present illustrative itineraries as completed CraftDuka client projects.
Questions before starting
What should the first project include?
Approved itinerary content; Supplier availability process; Quote versions, booking conditions and payment ownership.
Discuss the scope and availability
Tell CraftDuka about the task, your current systems and the people who will use it. Our team is based in Nairobi and serves Kenya and East Africa. We will assess the fit and availability before agreeing a project.